Coordinator, Door-to-Door Department, StoryCorps
Reports to Manager, Door-to-Door Department, StoryCorps

StoryCorps invites you to join our award-winning, fast-growing non-profit project to celebrate one another’s lives through listening. Led by legendary producer Dave Isay, StoryCorps records and preserves the life experiences of everyday Americans in the largest oral history project of its kind. Millions listen to our broadcast on NPR, our podcasts or have read our bestselling book, Listening is an Act of Love.

The Coordinator of the StoryCorps Door-to-Door Department is responsible for supporting the day-to-day logistics and operations of a new department that specializes in completing StoryCorps interviews with portable recording equipment. StoryCorps “Door-to-Door” (D2D) interview days are done for both paying customers and for groups that encompass special StoryCorps initiatives to target populations (for example, people experiencing memory loss). D2D’s represent an area of rapid growth and opportunity for the organization. The Coordinator works with initiating StoryCorps Departments, Facilitators, and external partners and customers in planning for the interview days to ensure that participants have the highest quality StoryCorps interview experience possible. The D2D Coordinator reports to the Manager of the Door-to-Door Department.

Responsibilities include, but are not limited to:

• Organize Fee-for-Service and grant-funded D2D days
• Create and review plans/logistical details with Facilitators for specific D2D assignments
• Organize and maintain a schedule of available D2D Facilitator teams
• Liaise with StoryCorps departments to fulfill D2D service requests
• Coordinate all D2D interview processes including: interview preparation, interviews, archival processing, etc.
• Train new Facilitators; provide refresher trainings to existing Facilitators
• Serve as a point of contact with partners and customers
• Compile and analyze partner and customer feedback
• Directly manage and monitor all logistics and support systems
• Partner with Facilities and Archives Department to ensure the maintenance and functionality of equipment used on interviews
• Troubleshoot D2D equipment with facilitators

Qualifications:

• Minimum 2 years experience in administrative/logistical support position
• Excellent interpersonal and communication skills
• Solid organizational skills and attention to detail
• Must be comfortable learning and using new technology
• Strong conflict resolution and teamwork skills
• Basic skills or fluency in a language other than English is preferred
• Proficiency in Microsoft Office word processing, spreadsheet, email, and database software.  Proficiency on a Mac platform is preferred
• Must be a proactive problem-solver; adaptive to growing, changing organization
• Bachelor’s degree required. Experience in oral history or documentary work a plus

Salary: Commensurate with experience.

Please send cover letter and resume to employment@storycorps.net and include your last name and “D2D Coordinator” in the subject line. Include both cover letter and resume as attachments entitled: "YourNameLetter" and "YourNameResume".  Please indicate if you have applied for a position at StoryCorps in the past.  No calls please.

Applications due by April 24, 2008. Please apply early.

StoryCorps seeks to hire staff who reflect the diversity of the communities we serve.

Equal Opportunity Employer

This position will be filled without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, veteran status or any other characteristic protected by law.